Samsung has launched its Galaxy self-repair program in its home country South Korea. The program enables Galaxy users to repair their devices on their own. Users who have enough knowledge of self-repairing and are willing to go this route can purchase repair tools and genuine replacement parts from the company and fix their devices without visiting a service center. Samsung will provide them with repair guides at no extra cost. The program is only available for select Galaxy models, though.
Samsung is expanding its Galaxy self-repair program
Samsung debuted its Galaxy self-repair program in the US last summer. The company teamed up with the well-known repair firm iFixit, which also provides free repair guides, for the program stateside. At launch, it supported the Galaxy S20, Galaxy S21, and Galaxy Tab S7 series. The Korean behemoth has since extended support to the Galaxy S22 series and a couple of Galaxy Book models — the 15-inch Galaxy Book Pro and Galaxy Book Pro 360. Its self-repair program is now available for 12 Galaxy devices in the US.
However, all this while, Samsung didn’t expand the program to any other market. That’s changing today with the convenience of self-repairing now available to Galaxy users in South Korea. On top of this, the company has also added a few more devices to the program. And no, it isn’t the Galaxy S23 series, Galaxy Tab S8 series, or foldable smartphones. Instead, Samsung is offering self-repair guides, tools, and parts for three TV models in its home country. These include 32-inch TVs with the following model numbers: UN32N4000AFXKR, UN32N4010AFXKR, and UN32N4020AFXKR.
Note that you can’t self-repair every damage on your Galaxy device. Well, you can if you have the required knowledge, tools, and replacement parts. But Samsung’s program only covers self-repair of the display, back cover, and charging port of its phones and tablets. For the two Galaxy Book laptops, the company offers repair guides and parts for self-repairing of the display, battery, touchpad, fingerprint button, front case, rear case, and rubber bumpers. Finally, the program covers self-repairing of the display of all three supported TVs.
According to Samsung, these parts usually need repairing more than others. They have the highest customer demand for repair, hence it’s covering those. Its Self Repair Assistant app lets users optimize the replaced part for proper functioning. The Samsung Members app on mobile devices also lets users check for abnormalities if anything malfunctions. Samsung encourages users to send the damaged/replaced parts back to the company for safe disposal or recycling. They can also return some repair tools and get a refund.
2023-05-31 15:06:14