Makers of the Rabbit R1 have been dealing with several problems with the AI assistant device since its launch at CES 2024. The news surrounding the product hasn’t been the best. There have been reports of poor functionality and pending features, apart from some concerns about the user data.
Now, it has been revealed that the Rabbit R1 has been logging user chats on-device since the launch. The logged chats could potentially risk a user’s personal information on lost, stolen, or second-hand R1 devices. However, the company has acknowledged the security issue and has rolled out a new software update for the R1.
Rabbit R1 users can now delete logged chats using the newly provided Factory Reset option
According to Rabbit, the R1 devices have been logging chats directly to the internal storage since launch. So, if a user sold their R1 after using it, or it was stolen or lost, the new user could potentially gain access to the personal log files. Someone could perform a “jailbreak” of the R1 to retrieve the stored log files containing important information.
After the new update, the Rabbit R1’s setting menu is updated with a new “Factory Reset” option. Rabbit advises the R1 users to use this option to delete all data before transferring ownership of the device. That said, ideally this option should’ve been there since the launch. Earlier, the users were only allowed to unlink their account from an R1, which didn’t delete any previously stored local data.
Rabbit has also reduced the amount of data that gets stored on the R1
Furthermore, the latest update for the R1 also reduces the amount of log data that gets stored on the device. After the upgrade, the pairing data is no longer logged to the device. Besides, the pairing info can no longer be utilized to read from the rabbithole. It can now only trigger actions on the device.
The latest software update for the Rabbit R1 is being rolled out over-the-air. It will be automatically downloaded and installed onto your device. Rabbit said that it is “performing a full review of device logging practices” to prevent any data security issues in the future.
2024-07-13 15:05:54