Meta offers AI summaries of Facebook posts and results are weird

Hotstar in UAE
Hotstar in UAE

Meta has been offering an AI summary of Facebook posts to a few users. The social media giant’s in-house Generative Artificial Intelligence (Gen AI) seems to be generating these summations of what people are saying or commenting.

Meta AI generating bizarre summaries for Facebook posts

Meta has begun offering or suggesting a summation of what people are saying about a Facebook post. The company’s Gen AI appears to be offering a gist, tone, mood, and even inclination, of the content that users post as a response.

Instead of showing me the comments on my congressman’s Facebook post it gave me an AI summary of the comments.
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Strangely, several comment sections on Facebook default to an AI summary instead of showing the comments. It is not clear why Meta is confident that Facebook users want a summary generated by a Gen AI, instead of reading the comments themselves.

Several social media users have indicated that the AI summaries are popping up on many of their posts. And as expected, they are quite bizarre. These AI summaries appear quite similar to the ones Amazon has been offering to buyers.

Amazon’s Gen AI seems to be quite accurate in offering a common set of opinions. Meta’s Gen AI, on the other hand, seems to be merely including some comments, and ignoring others.

How does Meta decide what to include in the condensed reports?

It is not clear how is Meta sifting through hundreds or thousands of comments. However, according to The Verge, these Facebook AI summaries are quite random. In other words, the AI appears to be randomly choosing comments to form a quick summary.

It is amply clear that Meta is testing AI summaries for Facebook posts. Moreover, comments on social media posts have an insanely wide range or spectrum. Hence, the Gen AI generating these summations could easily get overwhelmed.

Meta could finetune its Gen AI by allowing Facebook users to suggest a better summary, or rate them on multiple parameters, including accuracy. These AI summaries have started to randomly appear with seemingly no way for users to voice their opinions about them.

Another major potential issue with Facebook AI summaries could be privacy concerns. Meta is feeding user comments into its AI system to generate them.

Meta has already started informing Facebook and Instagram users in the European Union and the UK about the same. The company does allow users to object to this process and deny the use of their data to train the AI. However, the process to stop Meta from using data to train its AI isn’t straightforward.

2024-06-01 15:06:26