Lawsuits and complaints against Pixel series devices have no end. In the most recent case, a Pixel 6 Pro owner has filed a lawsuit due to overheating issues. The plaintiff, Jennifer Hyatt, alleged that the phone becomes too hot during everyday use.
As Law360 reports, the lawsuit filed with a California court by Hyatt states that the Pixel 6 Pro overheats to the point that it becomes too hot to hold. It also adds the plaintiff bought the $900 phone from a Verizon Wireless store in December 2021.
The customer reportedly selected the Pixel 6 Pro “because the Products were advertised as being normal, usable phones” and labeled as the “smartest, fastest, and most secure Pixel phones.”
Google Pixel 6 Pro reportedly has considerable overheating issues
However, right after buying the phone, Hyatt was supposedly “shocked to discover” that it had become too hot to hold. The lawsuit notes that the Pixel 6 Pro shut down features or stopped working due to overheating. The plaintiff complains the device was advertised as “a functional working phone.” But the overheating defect made it “functionally useless and unreliable.”
The customer has also requested numerous replacement phones from Verizon. But all the phones had the same issue. The case now alleges that Hyatt is financially damaged as she didn’t receive the product she was expecting and paid for.
Google’s false advertisements for Pixel 6 Pro could be a violation of California’s Consumers Legal Remedies Act, False Advertising Law, Unfair Competition Law, and the Song-Beverly Consumer Warranty Act.
Moreover, the lawsuit accuses Google of sweeping the issue under the rug before selling the phone and proceeding with selling defective devices without notifying customers. It would be interesting to learn if Sundar Pichai has ever encountered the issue while using his 20 phones.
The plaintiff now demands Google to recall all defective Pixel 6 Pro devices. She also wants the company to compensate for damages it caused to buyers.
Google has not yet commented on the matter. Meanwhile, this is not the first time a Pixel series phones has encountered overheating issues. The owners of the Google Pixel 5a, Pixel 6, and Pixel 7 series have all reported similar problems.
2024-02-21 15:05:50