At WWDC 2024, Apple officially announced that it would be stepping into the world of AI with Apple Intelligence. With AI being all the hype these days, Apple has a lot riding on it. Unfortunately, Apple’s efforts are experiencing a rough start. Recently, Apple issued a statement to the BBC stating that it will update its AI after the publication identified inaccuracies in its summaries alerts.
Apple’s response
In a statement to the BBC, Apple tried to defend itself by claiming that Apple Intelligence is still in beta. However, the company acknowledged that it could make improvements and that it will implement changes in the following weeks to provide users with additional clarity.
According to Apple, “Apple Intelligence features are in beta and we are continuously making improvements with the help of user feedback. A software update in the coming weeks will further clarify when the text being displayed is summarization provided by Apple Intelligence. We encourage users to report a concern if they view an unexpected notification summary.”
We will have to wait and see if this update from Apple will actually have an impact on the AI alerts.
Glaring inaccuracies
One of the features of Apple Intelligence is its ability to “smartly” summarize your notifications. The idea is that you can get an idea of what’s going on with a quick glance. This is versus having to open the app and go through each one one by one.
This is useful for notifications such as messages. If you find yourself in an active group chat and lack the time to check each message individually, these AI-powered summaries can provide users with an overview of the chat. Unfortunately, Apple’s AI summaries are far from accurate.
The BBC previously complained to Apple about the AI’s grossly inaccurate headline alerts. One of the inaccurate headlines involved Luigin Mangione, the man accused of shooting the CEO of UnitedHealthcare, Brian Thompson. The original report stated that Mangione was arrested, but Apple’s AI summary claimed that he had shot himself.
Another inaccurate headline involved tennis star Rafael Nadal, whom the summary claimed had come out as gay. There was another instance of how the AI summary claimed professional darts player, Luke Litter, had won the Darts Championship even before he played in the final.
Apple’s not alone
Apple is not alone when it comes to AI getting things wrong. Even Google had faced criticism over Gemini’s inaccuracies. There have also been several instances of AI models “hallucinating”. This is where AI models end up generating outputs that make no sense or are completely inaccurate.
2025-01-09 15:09:02